With 145 thousand attended claims in 2008, Auto Reg knows the
car insurance market deeply. This knowledge allows the company to
provide statistics to insurers, in order to facilitate the
management of the portfolio of cars, checking for possible
distortions.
APPRAISALS AND RCF AUTO-V
The appraisals for damaged cars is the core business of the
company and the activity that is offered to the market with a
highest level of differentiation. AUTO REG can offer the insurer,
its most important customer, cost reduction over the average claim
settlement , attendance up to 24 hours - through a network of
national coverage - and the availability of all information with
the possibility of real-time queries
SETTLEMENT OF CLAIMS AND RCF AUTO-V
In addition to the inspections we offer the market the service
of the claim settlement. In this mode, the insurer has at its
disposal the ability to outsource the entire process chain that
follows the execution of the appraisals. AUTO REG can customize the
workflow by performing from the analysis of the processes to the
final payment to the garage, receiving and controlling the invoices
of services. This entire procedure can be executed and delivered
electronically or physically.
TECHNICAL ADVICE
In the technical consultancy service , AUTO REG can perform a
technical revision of the claim regulations, taking as its premise
any of the points to be defined by the insurer. At this point ,
analysis are performed in the claims in progress, with verification
and checking of the services that may be running in the garages, or
in claims that are already closed,in which all fases of regulation
and the completion of the services are checked.
GARAGE SELECTION FOR REFERENCE
AUTO REG has a broad knowledge of the networking workshops
throughout Brazilian territory, with a base of approximately 37 000
registered garages in its database. In addition to this available
list, the company can offer the insurer the selection of new
attendance units, through the assessment of new garages, according
to the criteria established together with the client.
INSPECTION BY SYSTEM IMAGE DRP (DIRECT REPAIR PROGRAM)
Going along with the technological advancement, using the new
tools available in the market, AUTO REG recently opened its center
of inspection by system image DRP (Direct Repair Program). In this
division the company has allocated about 50 regulators who perform
the inspections by image system , in any region of Brazil. To
guarantee the quality and cost indices, the company makes an
additional follow-up of regulations, with person visits when
necessary. As a differential created especially for the new system
image center, AUTO REG provides the insurance company with the
possibility of allocating its own manager, who has full access to
the information in real time.
APPRAISALS IN AGRICULTURAL VEHICLES
Using all the infrastructure that is now used in the other
operations, AUTO REG provides now in its portfolio of services ,
the appraisals in agricultural vehicles. In this model the company
uses its network of branches and regulators - forming a capillarity
of more than 170 points of service to carry out the inspections on
agricultural vehicles such as tractors and harvesters. This type of
service follows the same standards in the regulation of cars,
offering the insurer the inspections within 24 hours, and the best
rates of cost reduction.
Understand a little more about the business of Auto Reg. Click
here to see how the appraisals for damaged vehicles are done.